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A Question of Scroll Bars

FREE ARTICLE # 59

Does your website have scroll bars?

It might not seem like an especially important question, but it is. In fact, when it comes to website usability, the question of scrolling is one of the most vital ones out there.

  • Do Users Like to Scroll?

One of those eternal questions of web design is whether users are fine with scrolling, or whether they hate it. In reality, the answer lies somewhere between the two: plenty of users don't mind scrolling in the least, but there are plenty of users who still just don't scroll.

The very young (with low attention spans) and the very old (with poor hand-eye co-ordination) are the two biggest groups in this category, but it is also true of people who are just new to the web. You should be designing your site so that scrolling gives added value, but isn't essential for basic usability.

  • The Mouse Wheel Revolution.

Since the beginnings of the web, people have become much more receptive to scrollable pages, thanks to mouse wheels and similar devices. These let them scroll with a quick flick, instead of the inconvenience it used to take.

As a result, your visitors will be much more willing to scroll on your website than they used to be, and this works to your advantage. Still, you shouldn't rely on it completely.

  • Don't Eliminate it Entirely - But Pay Attention.

The answer, then, when it comes to scrolling, is to be sensitive about it. Place everything important in a position that allows it to be reached with no scrolling even on the smallest monitors.

Give your users the choice of whether to scroll or click, by linking to the individual parts of the article at the top of the page in a table of contents. In short, let the scrollers scroll, but don't hide anything from the people who don't want to.

  • Please, No Horizontal Scrolling!

Whatever you do, though, keep your scrolling vertical. Left-to-right scrolling on the web is an absolute abomination. Users aren't expecting it, mouse wheels can't do it, and web browsers aren't designed for it.

In short, it is a very, very bad idea. Every so often some designer will come along and try to make it work, thinking they're being edgy and innovative (after all, no-one else is doing it), only to produce a completely terrible website. In the history of the web so far, there has never been a good horizontally scrolling website, and you're not going to be the designer who produces one.

  • Keep Flash Away from Scroll Bars.

Another common design mistake when it comes to scroll bars is to think that you can do it better than the web browser, and use Flash to create non-standard scroll bars. While you might like the look you create, it will inevitably be less useful to your visitors than a normal scroll bar would have been.

Your scroll bar won't be immediately recognisable as what it is. It's unlikely to work with mouse wheels or keyboard shortcuts, and you probably won't even let users scroll by clicking in exactly the way they want. You end up designing a scroll bar that's ideal for you, but frustrating for everyone else.

However ugly you might think the default scroll bars are, people know how they work, and they're used to them - they don't want to learn something new just to use your website.

  • Scroll Bars are Better than New Pages.

No matter how down you are on scroll bars, it's always a bad idea to replace them with pagination. An article can easily become three or four pages long with the user having to click a 'next' button to get from one page to the next, & that's just unacceptable on the web - especially since, on smaller screens, some scrolling will be required anyway.

If you think users dislike scrolling, then you have to realise that they dislike waiting for new pages to load even more: if your site requires them to wait for more than a few seconds between pages, they'll abandon articles even if they're in the middle of reading them. 

WEB DESIGN INDEX LISTING

SITE MAP

  1. 6 Reasons Why You Need a Website
  2. How the Web Works
  3. Registering a Domain Name
  4. The Confusing World of Web Hosting - Making Your Decision
  5. How to Set Up Your Hosting in 5 Minutes Flat
  6. Websites and Web logs - What's the Difference?
  7. What Do You Want Your Website to Do?
  8. Hiring Professionals - 5 Things to Look For
  9. Working With Templates
  10. Building a Budget Website
  11. There's More than One Web Browser
  12. Image Formats: GIF, JPEG, PNG and More
  13. The Many Flavours of HTML
  14. Clean Page Structure - Headings and Lists
  15. The Importance of Validation
  16. Avoiding the Nuts and Bolts - Content Management Software
  17. FrontPage - Easy Pages
  18. Dreamweaver - The Professional Touch
  19. What You See Isn't Always What You Get
  20. Why Doing It Yourself is Best
  21. Understanding Web Jargon
  22. Don't Be Scared, It's Only Code - HTML for Beginners
  23. 5 Steps to Understanding HTML
  24. Taking HTML Further
  25. Finding a Good HTML Editor
  26. CSS and the End of Tables
  27. Column Designs with CSS
  28. The Basics of Web Servers
  29. LAMP - The Most Popular Server System Ever
  30. IIS and ASP - Microsoft's Server
  31. Setting up a Test Server on Your Own Computer
  32. How Databases Work
  33. Which Database is Right for You?
  34. Uploading Your Website with FTP
  35. PHP - Easy Dynamic Websites
  36. Perl - Cryptic Power
  37. ColdFusion - Quicker Scripting, at a Price
  38. JSP - Java on Your Server
  39. Python and Ruby - the Newer Alternatives
  40. Taking HTML Further with Javascript
  41. VBScript - Javascript Made Easy
  42. AJAX - Should You Believe the Hype?
  43. The Web Designer's Toolbox
  44. An Introduction to Paint Shop Pro
  45. Photoshop - a Graphic Designer's Dream
  46. Free Graphics Alternatives
  47. How to Install and Configure a Forum
  48. Building Online Communities
  49. Using Quizzes and Games to Get Traffic
  50. Offering Free Downloads on Your Website
  51. Putting Multimedia to Good Use
  52. Opening a Web Shop with E-Commerce Software
  53. 5 Simple Steps to Accepting Payments
  54. Encryption & Security with SSL
  55. The Basics of Web Forms
  56. 7 Ways to Make Your Web Forms Better
  57. The Web is Not Paper
  58. Writing for the Web
  59. A Question of Scroll Bars
  60. Titles and Headlines - It's Not a Newspaper
  61. All About Design - Principles and Elements
  62. Designing for Search Engines
  63. Printing and Sending - the Two Things Users Want to Do
  64. The Art of the Logo
  65. Picking a Colour Scheme
  66. Fonts are More Important Than You Think
  67. Beware the Stock Photographer - Picking Your Pictures
  68. The Smaller, the Better - Avoiding Graphical Overload
  69. An Issue of Width - the Resolution Problem
  70. Why Word is Bad for the Web
  71. The 5 Principles of Effective Navigation
  72. Focus on the User - Task-Oriented Websites
  73. Making Searches Simple
  74. Time for User Testing
  75. Hints All the Way
  76. The Case Against Flash
  77. Using Flash Sensibly
  78. The Evils of PDF's
  79. Why Java Will Drive Your Visitors Away
  80. 5 Ways to Avoid the 1998 Look
  81. Content is King
  82. Why You Should Put Your Content in a Weblog Format
  83. Cut to the Chase - How to Make Your Website Load Faster
  84. How to Run Ads Without Driving Visitors Crazy
  85. Ads Under the Radar - Linking to Affiliates
  86. Text Ads - Unobtrusive Advertising
  87. The Top 10 Biggest Web Design Mistakes
  88. Why You Should Stick to Design Conventions
  89. 10 Easy Ways to Promote Your Website
  90. Making Friends and Influencing People - the Importance of Links
  91. How to Get Your Website Talked About on Blogs
  92. Tracking Your Visitors
  93. RSS - Really Simple Syndication
  94. Taking Your Website Mobile
  95. Registering Your Users by Stealth
  96. How to Make Visitors Add You to Their Favourites
  97. Setting Up a Mailing List
  98. Designing for Sales
  99. It's a World Wide Web - Going International
  100. Some Places to Go For More Information

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